Visitor Guidelines - as of April 1, 2021

As the Province of Ontario moves to an “emergency brake” starting at 12:01 a.m. on April 3, we are able to continue with the same visiting practices as in the Red Zone since March 15.


Visitors continue to be restricted to the named Next of Kin or POA for each patient.


For visiting at Carleton Place & District Memorial Hospital here are the specific guidelines: 


Who Can Visit?

  • Visiting hours on the Medical/Surgical unit will be from 1 to 4 pm and from 6 to 8 pm each day
  • Visitors will have pre-scheduled visit times 
  • Each patient may have one visit per day with their Next of Kin or POA for no longer than 60 minutes 
  • Visitors will continue to enter through the front door at CPDMH where they will be screened before passing through the lobby 
  • Every visitor must wash their hands before entering 
  • Each visitor must go through active screening, wear a face mask, and observe physical distancing. Only one visitor is allowed in a multi-patient room at a time
  • Visitors can bring gifts, including flowers, and may also bring clean pyjamas or clothes for the patient they are visiting. Food and drinks are not permitted 
  • Following each visit, the nursing staff will wipe down the immediate area (chair, footboard of bed) 
  • Visitors can only visit one patient at a time.

How Do I Book at Visit?
Please call 613-257-2200 ext. 219 to schedule a patient visit. Your call will be returned between 4 and 9 pm. The visit must be scheduled a day in advance.


 OUTPATIENT UNITS - Emergency, OR, Ambulatory Care, Diagnostic Imaging, Physiotherapy

  • No accompanying persons are allowed unless the patient requires support.
  • Accompanying persons will be asked to wait in the car during the appointment or visit


Thank you for your support as we introduce these new guidelines and work together to keep everyone safe.

Keeping patients, staff, and the community safe is our number one priority. We will be carefully monitoring this process, along with directives and guidelines from Public Health and the Ministry of Health, and will adjust these guidelines as required.