Freedom of Information & Protection of Privacy
The Carleton Place and District Memorial Hospital has established a Freedom of Information (FOI) policy and coordinator designated to handle matters related to the Freedom of Information and Protection of Privacy Act (the Act). The Coordinator oversees implementation and administration of access and protection of privacy at the hospital.
CPDMH collects, uses, discloses and disposes of information for the purposes of operating the hospital in a manner that is consistent with the Act. We promote access to information and transparency of its governance and decision making.
To view the hospital’s FIPPA Policy, click on the following link:
The Act has two main purposes:
1. To provide the public a right of access to hospital information subject to limited exemptions; and
2. To protect the privacy of individuals with respect to personal information about themselves held by hospitals and to provide individuals with a right of access to that information.
The Act applies to all records that came into the custody or control of the hospital on or after January 1, 2007. Upon request, certain records must be made available, in accordance with the Act.
Requesting Access to Information
If you are making a request for general information, there will be an initial fee of $5. If the total cost of processing your request exceeds $100, you will be provided with a fee estimate before processing begins and you will be required to pay a deposit of 50% of the total processing costs before the hospital begins to process your request. For further information on fees and costs please refer to the Fee Schedule.
Send your request to:
Carleton Place District and Memorial Hospital
Freedom of Information and Privacy
211 Lake Avenue East
Carleton Place, Ontario K7C 2J4
Attention: Freedom of Information and Privacy Coordinator
Telephone: 613-257-2200 ext 849
If you have further questions regarding the Freedom of Information Program at The Carleton Place Hospital, or require further assistance with filing a Freedom of Information request, please contact the FOI and Privacy Office at foi@cpdmh.ca or FAX 613-257-8308.
Appeal Procedure to the Information and Privacy Commissioner of Ontario
Under the Act you may appeal any hospital decision regarding access or correction to Ontario’s Information and Privacy Commissioner within 30 days from the date of receipt of the letter denying your request. Make your appeal by writing to:
Information and Privacy Commissioner/Ontario
2 Bloor Street East
Suite 1400
Toronto, Ontario M4W 1A8
Provide the Commissioner’s office with:
· Your name, address and telephone number.
· The Access Request Number (case file #) assigned to your request by The Carleton Place and District Memorial Hospital.
· A copy of the original request for information that was sent to The Carleton Place and District Memorial Hospital.
· The reasons for your appeal.
The appeal must be accompanied by the appropriate fee. Fees vary according to the nature of the request being appealed as follows:
· $25, if the person appealing has made a request for access to a general record under subsection 24 (1) of the Act.
· $10, if the person appealing has made a request for access to personal information under subsection 48 (1) of the Act.
Proactive Disclosure
The hospital proactively discloses large amounts of information available to the public on the hospital’s website. If you are unable to find the information you are looking for on the hospital’s website, it is recommended that you contact the FOI and Privacy Coordinator for information you are looking for before making a formal request under the Act. An informal request will likely prove to be both faster and more cost-effective than going through the formal request process under the Act.
See CPDMH’s Directory of Records and Personal Information Banks for information on the types of records held by CPDMH. Please note that some or all of these records may fall under the protection of privacy rules as stated in law.
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