Quality Improvement Plan

In April 2016, Almonte General Hospital (AGH) and Carleton Place and District Memorial Hospital created the Mississippi River Health Alliance (MRHA) with the goal of providing the highest level of health care to their communities. Both hospitals are located west of Ottawa and serve a catchment population of over 30,000. A wide range of acute and continuing care services are offered including 24/7 emergency services, diagnostics (Lab, DI), physiotherapy, Medical/Surgical beds, level-one Obstetrical Unit, Ambulatory Care, Perioperative Services and Complex Continuing Care beds. In addition, AGH operates Almonte Fairview Manor (FVM), a 112 bed Long Term Care Home located on the AGH campus, as well as the Lanark County Paramedic Service.

The goal of the integrated relationship between AGH and CPDMH is to align quality improvement initiatives and leverage the work involved. This year’s Quality Improvement Plan (QIP) further aligns AGH and CPDMH. With the exception of FVM, the indicators for both hospitals are the same. Building on patient engagement, as legislated by the Excellent Care for All Act (2010) the hospitals will improve patient experience by ensuring patients have adequate information on discharge. Patient safety will be improved through the completion of an accurate Best Possible Medication History on admission and we will ensure best practices are in place for blood transfusion and inpatient blood draws through the use of Choosing Wisely Guidelines. Fairview Manor will build on the successes from this past year to reduce falls, an individualized holistic palliative care approach will be implemented for residents and a focus will be placed on improving the resident experience by ensuring residents are informed about changes in their condition. The Integrated Director of Occupational Health and Safety will work closely with both hospitals and Fairview Manor to ensure workplace violence education and training are provided for staff.

2023-24 Quality Improvement Plan